Playing devils advocate, and no offence intended, but he managed to find time to flog the match tickets, as well as his hotel booking on here.
Unfortunately Scott, you made the wrong decision. You havent been kicked out of the club, just given a warning as to your future conduct. I doubt you would be flogging tickets in the future anyway, so you will be fine. Take it on the chin.
On the other hand, I totally agree that the customer service of the SSC has gone totally down hill over the last few years, along with the standards of service, and inversely proportional to the rise in prices!