GhostZapper Posted May 9, 2016 Share Posted May 9, 2016 Anyone else booked to stay here? Apparently its now closed until December, due to a full refurb, so if you had, get chasing them up - I only found out becuase I said to someone else who subsequently tried to book GZ Quote Link to comment Share on other sites More sharing options...
macwomble Posted May 9, 2016 Share Posted May 9, 2016 Yip closed in March till November at earliest. Their plan is to honour every booking made during that that period and rebook in a similar hotel standard at the same room type and rate as you booked originally. They are doing it chronologically and haven't got near October yet. They are aware of the match in Trnava but I am struggling a bit to get them to rebook my 3 rooms ahead of people arriving earlier in the year. I have booked another room thats cancellable as back up. I'm not too comfortable with the dialogue I am getting back, but it'll probablywork out for me one way or another. Ive booked directly with the hotel as well, those having booked through another source might find it a bit more awkward to get sorted. Quote Link to comment Share on other sites More sharing options...
hotsox13 Posted May 30, 2016 Share Posted May 30, 2016 I have a room booked in this hotel through Ramsay Travel, I contacted them and they were not aware that the hotel was closed when I spoke to them, they are dealing with it and hopefully hear soon where they have moved me to Quote Link to comment Share on other sites More sharing options...
GhostZapper Posted May 30, 2016 Author Share Posted May 30, 2016 i managed to get this sorted a week or two back with Hotels.com. They kept telling me they hadnt recieved confirmation from the hotel themself and our booking still stood. I refused to accept that and have to wait 3 months before they finally told me it was cancelled, and sent the customer service team at Hotels.com a screenshot of the Park Inn Danube's website. They finally accepted it, and moved us at their own expense to the Radisson next door, which looked like it was about double the price! Happy with the outcome - same kind of area, and a weight off the mind! Quote Link to comment Share on other sites More sharing options...
Tartan Mackem II Posted June 19, 2016 Share Posted June 19, 2016 was informed through booking.com, no offer of help etc but wasnt that bothered as I could still book up another similar hotel. Quote Link to comment Share on other sites More sharing options...
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