ibelieve!!! Posted September 3, 2016 Share Posted September 3, 2016 Any iTunes experts here? When I plug my iPhone into the computer, the computer recognises it but it doesn't appear in iTunes. My iPad, and wife's iPhone connects no problem but for some reason mine won't! It is already updated with latest software. Quote Link to comment Share on other sites More sharing options...
Clyde1998 Posted September 3, 2016 Share Posted September 3, 2016 Have you followed all of these steps: https://support.apple.com/en-gb/HT204095 ? Quote Link to comment Share on other sites More sharing options...
ibelieve!!! Posted September 3, 2016 Author Share Posted September 3, 2016 6 minutes ago, Clyde1998 said: Have you followed all of these steps: https://support.apple.com/en-gb/HT204095 ? Yes. As I said, I am able to connect two other devices no problem so it's not a fault on the PC (I don't think anyway!). When I plug the phone it a pop up ask me if I want to allow the computer access...... But it's not the 'normal' do you trust...... That happens for the other devices. Quote Link to comment Share on other sites More sharing options...
Clyde1998 Posted September 3, 2016 Share Posted September 3, 2016 (edited) Do you know if it's to do with the cable? I have some cables that only allow me to charge the phone, but won't connect my phone to iTunes. You could potentially try a different cable to see if this is the issue. EDIT: Are you using the same type of iPhone as your wife (for example, are both iPhone 5S)? Edited September 3, 2016 by Clyde1998 Quote Link to comment Share on other sites More sharing options...
DoonTheSlope Posted September 7, 2016 Share Posted September 7, 2016 Has it worked with your device previously? If not from what I remember with the problems I had I had to acknowledge a new device to my account. If it has worked previously you could back all your files onto a memory stick or something then just reset factory settings on it. It sounds like a standard Apple problem, it could take seconds to figure out but like everything else with them they make it fiddley as fcuk Quote Link to comment Share on other sites More sharing options...
dandydunn Posted September 11, 2016 Share Posted September 11, 2016 Use Spotify instead Quote Link to comment Share on other sites More sharing options...
ShedTA Posted September 12, 2016 Share Posted September 12, 2016 In my experience I-tunes is one of the worst mass used Apps I have come across. It constantly does stuff like the above and just isn't that user friendly. On top of that the support is sh*t. Apple seem to care more about tieing people into apple products than the usability of some of what they produce. Quote Link to comment Share on other sites More sharing options...
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