macqueen Posted October 30, 2014 Share Posted October 30, 2014 (edited) I bought a ticket through the site for a friend (who's not computer savvy) at the start of October, and i've still not recieved it. I've recieved my own ticket that was bought for me by another friend using the friends and family part of the site, so we can all sit together. Further to this, my wife has purchased 3 tickets in the public sale for her father and she's recieved them. I've phoned the SFA to query it, and was told that tickets can be sent up to a week before the game so I need to wait, but surely if everyone who has bought a ticket received theirs fairly quickly, why haven't I for this oustanding 1? I concerned that it's missing in the post, and if it is, will I get a replacement afore the game? Edited October 30, 2014 by macqueen Quote Link to comment Share on other sites More sharing options...
Flure Posted October 30, 2014 Share Posted October 30, 2014 Just check - you didn't (inadvertently) opt for "collect" did you? Quote Link to comment Share on other sites More sharing options...
macqueen Posted October 30, 2014 Author Share Posted October 30, 2014 I don't think so, but I don't know how you would check that? When I log in and view my purchase orders, the staus of the order is showing as "print", which indicates it has been printed? Surely there must be a way of the SFA knowing if my ticket has been dispatched? Quote Link to comment Share on other sites More sharing options...
scottincarlisle Posted October 30, 2014 Share Posted October 30, 2014 The 'your order has been recieved' email you got when you bought the tickets will tell you what delivery method you selected. Quote Link to comment Share on other sites More sharing options...
Irishandproud Posted October 30, 2014 Share Posted October 30, 2014 I'd start to panic Quote Link to comment Share on other sites More sharing options...
iainmac1 Posted October 31, 2014 Share Posted October 31, 2014 Shit. I bought a ticket for my brother and checked email and it says collect. Is there any way of changing this so its sent out as I won't be arriving at the ground until kick off at earliest Quote Link to comment Share on other sites More sharing options...
Angus_Young Posted October 31, 2014 Share Posted October 31, 2014 Shit. I bought a ticket for my brother and checked email and it says collect. Is there any way of changing this so its sent out as I won't be arriving at the ground until kick off at earliest You could always try asking them......or is that too obvious? 0141 616 6197 give this a go mate. Quote Link to comment Share on other sites More sharing options...
jim.mccole Posted October 31, 2014 Share Posted October 31, 2014 Shit. I bought a ticket for my brother and checked email and it says collect. Is there any way of changing this so its sent out as I won't be arriving at the ground until kick off at earliest I ordered mine and for some reason it says collect on it.E mailed and was told they can't change to postal even though there was 3 weeks to go and I offered to pay postage. Can collect from lunch time on day of game at Celticticket office. Quote Link to comment Share on other sites More sharing options...
scottincarlisle Posted November 1, 2014 Share Posted November 1, 2014 I noticed when ordering that the default is set to 'collect in person' now. Used to be set at special delivery. Think it needs to be clearer, but maybe take a second look before hitting purchase. Quote Link to comment Share on other sites More sharing options...
Jagtag Posted November 1, 2014 Share Posted November 1, 2014 I noticed when ordering that the default is set to 'collect in person' now. Used to be set at special delivery. Think it needs to be clearer, but maybe take a second look before hitting purchase. Most decent companies set these sort of things at blank and don't let you proceed till you have chosen an option. That way there is no confusion. Quote Link to comment Share on other sites More sharing options...
scottincarlisle Posted November 1, 2014 Share Posted November 1, 2014 Most decent companies set these sort of things at blank and don't let you proceed till you have chosen an option. That way there is no confusion. Totally agree. Quote Link to comment Share on other sites More sharing options...
Doric Posted November 1, 2014 Share Posted November 1, 2014 I ordered mine and for some reason it says collect on it.E mailed and was told they can't change to postal even though there was 3 weeks to go and I offered to pay postage. Can collect from lunch time on day of game at Celticticket office. I had same problem for Georgia game. I called SSC and they said I could pick up from Hampden as long as you let them know you are coming and they will print off for you. I did that and collected from Hampden on Tues before game. Quote Link to comment Share on other sites More sharing options...
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