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Wallace1953

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  1. No refund yet - not even acknowledging emails.
  2. It must be a joy to be so fluent and competent in software and IT systems to be able to offer praise to the SSC/SFA on the introduction and roll out of this new ticketing system. To my knowledge there was no prior consultation with stakeholders and not least the 38000 fee paying stakeholders. The enterprise to date, from my perspective, has failed miserably on pre introduction and post introduction communication. A famous Rowntree pioneer of management once quoted ‘Communication is the essence of good management’. An ingredient sadly lacking in this initiative. No information has been given nor answered on how children will be accommodated. Last year l was fortunate enough to attend home matches with two of my grandchildren and one great grandchild, ages 4, 8 and 11. Purchasing tickets was a breeze and all under my email address. Now the children have been forced by the SSC/SFA to have an individual email address assigned to them which must be distinct from other friends and family. Dictating a four year old child must have an email address is bonkers and some might suggest verging on illegal. Email addresses had to be assigned to activate friends and family but no answers have been forthcoming as to how this can and will operate at the turnstile. Young children do not have phones and the the accompanying adult will not have access to the email address assigned to the children. The children were linked to other adult relative emails for very obvious reasons but the SSC/SFA dictate is such that they cannot be other friends and family. Why can’t the SSC/SFA be open and transparent and communicate concisely and directly. No answers are offered which gives a tendency to think the answers are not in place. I am told Twitter and other social media are often used by SSC/SFA to answer queries from time to time. These are not public forums. I am seventy plus, luckily l have a smart phone but am not and never will be on any social media such as Twitter, Facebook etc.. Robust pre consultation communication with key stakeholders may well have identified the many problem areas outlined on this forum rather than introducing the system in apparent haste. Consideration for the young, elderly and those with little knowledge of software systems has lacked equity and inclusion. There is an assumption that all are fluent and competent in modern systems. Some might say tantamount to ageism, not just for the elderly- the young too!
  3. Your right mwng - feckin shambles. I’ve two gran children and one great gran child on same email address as me. And like you, l try to re register and the system wants to give me a new email again. been trying to get through to ssc all morning to no avail and need to sort out before Tuesday. anyone find a way forward please shout, thanks.
  4. On sale now but unable to buy - when tried to purchase - it states - This party has restricted sales to your country.
  5. Got ticket confirmation email through for each game. Did however indicate an error at end of transaction all three times but emails arrived confirming successful purchase for each ticket 👍
  6. Hi Davy, can l book two seats please. One from Ayia Napa for myself, Donald Fullarton and one from Larnaca for Stewart McWilliam. many thanks and l’ll get £22 transferred via PayPal. Hope this is ok.
  7. When you select married you enter the details of your spouse (visa approved).
  8. One Scotland end ticket spare. Am in Brussels now.
  9. Morning Davy, £25 transferred by PayPal friends and family for two seats. Many thanks.
  10. Morning Davy, can l please book two seats, thanks.
  11. Aye, if you can believe the papers today the head of the Russian fa says he wishes to move games around the country to Nizhny Novograd, Saransk, and Volgograd only hosting Belgium in Moscow. Probably like most TA really hoping for St Petersburg but as the beautiful St Petersburg is hosting some group and quarterfinal games in 2020 then hosting qualifiers maybe a long shot??? Volgograd could be favourite of the other 3 being further south with milder weather. All 3 could be a challenge for travel so let us all hope it will be St Petersburg.....
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